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Party Camel is the UAE's online destination for everything party! We are based in Dubai and supply premium partyware and gifting items through our e-commerce online party shop and sell wholesale to high-end retailers throughout the UAE and the GCC. We are an innovative and design focused brand, with key emphasis on bringing to you insta worthy, on-trend products season after season.  Are you ready to work in a challenging,  inspiring and dynamic environment? If you share our passion for style and innovation, then this is the place for you!  Kindly view the current vacancies below. If you consider yourself suitable for any vacant role please send your CV to:  [email protected] with the subject name as the role you would like to apply for and a paragraph on why you would be perfect for this role. 

Please note all positions are full-time and permanent. We will provide a working visa as well as standard benefits including health insurance. 

 

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Party Consultant / Customer Service

About the Role:   

 Party Camel is looking to hire an enthusiastic and energetic individual to enhance and elevate it’s whole customer experience. With a key focus on customer satisfaction and support, you must be flexible and excited about working in a fast paced environment. Be customer oriented and have proven communication and organizational skills. You must be willing and able to focus on enhancing both internal and external customer service standards to meet and exceed business needs. The successful candidate must be motivated, dedicated, and constantly working above and beyond to deliver a great experience for all our customers and partners. A positive outlook with a pleasant personality is highly desirable.

 Key Responsibilities:

  • Able to cheerfully, professionally and competently handle day to day customer enquiries through all channels of communication ie: phone, email, social media and in person.  
  • With key focus on providing an outstanding customer experience, from initial contact to final delivery of product.  The customer needs to feel like a VIP and have a seamless experience.
  • Gather market intelligence through listening and establishing what customers are looking for and working with our e-commerce team to improve product offering and services for our customers.
  • Must have oodles of common sense and be able to think outside the box and provide on the spot solutions to unique enquiries
  • This role has lots of opportunities for growth, and exposure to all parts of the business. Candidates with long term career plans are welcomed
  • Support the MD, marketing and operation teams as and when required

 Requirements

  • Proven experience in a customer facing role for minimum of 2-3 years
  • Outstanding communication and interpersonal abilities
  • Excellent organizational and leadership skills
  • Excellent knowledge of MS Office and must have lots and lots of common sense

This role would suit someone who is confident, outgoing, creative and has lots of initiative. If you think you've got what it takes then please email in your CV with a covering letter specifying why you would be perfect for this role to :   [email protected]

 


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